Terms & Conditions

Welcome to Casa De Noor. These Terms & Conditions govern your use of our website and any orders placed with us. By browsing our site or placing an order, you agree to be bound by the terms below. Please read them carefully before ordering.

General Use of Website

This website is operated by Casa De Noor, a custom furniture manufacturing business based in the UAE. By accessing or using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

Products & Customization

  • All furniture sold by Casa De Noor is manufactured to order based on the specifications (size, material, fabric, finish) selected or discussed at the time of order
  • Product images shown on the website are for illustration purposes; actual color, texture, and finish may vary slightly due to natural material variation, lighting, or screen display differences
  • Custom specifications are confirmed with the customer before production begins, and no changes can be made once manufacturing has started

Orders & Order Confirmation

  • Placing an order through our website, WhatsApp, or in person constitutes an offer to purchase, which we may accept or decline
  • Orders are only confirmed once payment (in full or as a deposit, per our payment terms) has been received
  • We reserve the right to cancel or refuse any order due to stock/material unavailability, pricing errors, or suspected fraudulent activity

Pricing & Payment

  • All prices are listed in AED (UAE Dirhams) unless stated otherwise
  • [ASK OWNER: full payment upfront, or deposit + balance on delivery? Confirm accepted payment methods.]
  • We reserve the right to update pricing at any time; confirmed orders are not affected by future price changes

Delivery & Installation

Delivery and installation are carried out according to our Shipping & Delivery Policy. Estimated timelines are provided at order confirmation and may vary based on customization and material availability.

Returns, Exchanges & Warranty

Returns, exchanges, and warranty coverage are governed by our separate [Return & Exchange Policy] and [Warranty Policy]. As most items are custom-made to order, standard “change of mind” returns may not apply — please review those policies before ordering.

Intellectual Property

All content on this website — including text, images, logos, designs, and branding — is the property of Casa De Noor and may not be copied, reproduced, or used without our written permission.

Limitation of Liability

  • Casa De Noor is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, beyond what is required by UAE law
  • While we take care to ensure accurate product information, we do not guarantee that all website content is free of errors at all times

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of those external sites.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the UAE.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

Contact Us

For any questions regarding these Terms & Conditions, contact us:

📞 0581890812
📧 mubasherdark25@gmail.com
💬 WhatsApp Us
Registered Business Address: full trade license/registered address]